The case management team at Palm Medical Centers works closely and collaboratively with our patients and their clinical care providers to carefully assess each patient’s unique healthcare needs – and ensure those needs are being met.
Case Management, With a Concierge Twist
Palm Cares is the name of Palm Medical Centers’ concierge-style case management program.
Under Palm Cares, we offer one-on-one, personalized assistance and guidance for each of our patients as they traverse their own, individual healthcare journeys. You might think of Palm Cares as a combination of case management and concierge care. That means our professional case managers provide patients the customized, individual time and attention associated with concierge care – at no additional cost to you.
Our concierge case management model is especially beneficial for high-risk patients. Because our case managers focus on quality of care, continuity of service, and cost-effectiveness, their advocacy and guidance offers real rewards for our patients, including:
- Reduced risk of adverse health outcomes
- Improve patient health and well-being
- Enhanced quality of life
When you become a patient at Palm Medical Centers, you are automatically entitled to receive our Palm Cares services.
Quality of Care
At Palm Medical Centers, we are obsessed with ensuring quality of care for our patients. It is our expert and compassionate case managers who perhaps best understands each patient’s needs – and is in a position to help coordinate the precise level of care needed. Our patients also benefit from their coaching, guidance, and support.
Continuity of Service
Assuring that quality of care continues over time for each and every patient at Palm Medical Centers is what is meant by “continuity of service.” Our case managers offer this through appropriate communication and coordination so that all providers on a patient’s care team are familiar with that patient’s needs and preferences.
A targeted analysis can help identify care plans to effectively treat a patient’s condition and reduce their risk of future complications or illness – in the most cost-effective way possible.
Our case management team are on call and available 24/7, to serve our patients and their healthcare needs.
Find out more about our concierge-style case management services by calling Palm Medical Centers, with locations in Central and South Florida, at (833)500-PALM (7256) or sending us a message now.