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Privacy Policy

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
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The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal program that requires that all medical and dental records and other individually identifiable health information used or disclosed by us in any form, whether electronically, on paper or orally, are kept properly confidential. This Act gives you, the patient, significant new rights to understand and control how your health information is used. HIPAA provides penalties for covered entities that misuse Protected Health Information (PHI).
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This Notice of Privacy Practices describes how we may use and disclose your Protected Health Information (PHI) to carry out treatment, payment or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. "Protected health information" is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.
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Uses and Disclosures of Protected Health Information
Your Protected Health Information may be used and disclosed by your physician, our clinic staff and others outside of our clinic that are involved in your care and treatment for the purpose of providing health care services to you, to pay your health care bills, to support the operation of the practice, and any other use required by law.
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Treatment: We will use and disclose your Protected Health Information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, your protected health information may be provided to a physician to whom you have been referred to ensure that the health care professional has the necessary information to diagnose or treat you.
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Payment: Your protected health information will be used, as needed, to obtain payment for health care services. For example, obtaining approval for a hospital stay may require that your relevant protected health information be disclosed to the health plan to obtain approval for the hospital admission.
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Healthcare Operations: We may use or disclose, as-needed, your protected health information in order to support the business activities of your physician’s practice. These activities include, but are not limited to, quality assessment activities, employee review activities, and conducting or arranging for other business activities. We may use or disclose, as needed, your protected health information to support the business activities of this practice. In addition, we may use a sign-in sheet at the registration desk where you will be asked to sign your name and indicate your physician. We may also call you by name in the waiting room when your physician is ready to see you. We may use or disclose your protected health information, as necessary, to contact you to remind you of your appointment. We may call your home and leave a message (either on an answering machine or with the person answering the phone) to remind you of an upcoming appointment, the need to schedule a new appointment or to call our clinic. We may also mail a postcard reminder to your home address. If you would prefer that we call or contact you at another telephone number or location, please let us know.
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We may use or disclose your protected health information in the following situations without your authorization. These situations include: as Required By Law, Public Health issues required by law, Communicable Diseases: Health Oversight: Abuse or Neglect: Food and Drug Administration requirements: Legal Proceedings: Law Enforcement: Coroners, Funeral Directors, and Organ Donation: Research: Criminal Activity: Military Activity and National Security: Workers’ Compensation: Inmates: Required Uses and Disclosures: Under the law, we must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of HIPAA.
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Other Permitted and Required Uses and Disclosures Will Be Made Only With Your Consent, Authorization or Opportunity to Object unless required by law.
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You may revoke this authorization, at any time, in writing, except to the extent that your physician or the physician’s practice has taken an action in reliance on the use or disclosure indicated in the authorization.
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Your Rights
The Following is a statement of your rights with respect to your protected health information.
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You have the right to inspect and copy your protected health information. Under federal law, however, you may not inspect or copy the following records; psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, and protected health information that is subject to law that prohibits access to protected health information.
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You have the right to request a restriction of your health information. This means you may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment or healthcare operations. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in you care or for notification purposes described in this Notice of Privacy Practices. Your request must state the specific restriction and to whom you want the restriction to apply.
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Your physician is not required to agree to a restriction you may request. If your physician believes it is in your best interest to permit use and disclosure of your protected health information, your protected health information will not be restricted. You then have the right to use another Healthcare Professional.
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You have the right to request to receive confidential communications from us by alternative means or at an alternative location. You have the right to obtain a paper copy of this Notice from us, upon request, even if you have agreed to accept this Notice alternatively (i.e. electronically).
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You may have the right to have your physician amend your protected health information. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal.
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You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information.
We reserve the right to change the terms of this Notice and will inform you of any changes. You then have the right to object or withdraw as provided in this Notice.
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Complaints
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our privacy officer of your complaint at our office and main telephone number. We will not retaliate against you for filing a complaint.
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This Notice was published and becomes effective on/or before .
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The name and address of the person you can contact for further information concerning our privacy practices are:

Privacy Officer

Palm Medical Centers
2600 S Douglas Rd., Suite 308
Coral Gables, FL 33134

(305) 913-9444

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5 Stars Review

Highly recommend Lou Ann Albano! She is very compassionate, friendly, skillful, attentive, provides excellent care and really listens to you. You are in great hands!

Deanne S.

5 Stars Review

I just wish I could quit forgetting my blood work appointment, but other than that everything is fine. I have been getting great care from Dr. Renan and the office staff is excellent.

Jennifer D.

5 Stars Review

The staff greets me with a smile and by name. There's never a long wait, and Dr. Min is the PC that I have ever had. 15 yrs and counting!

Rose R.

5 Stars Review

I am very happy to be a Patient at Dr Aristides Martinez Office, my appointment yesterday with Andrea was far above expected, she dedicated about one hour to talk with me about all my pains and my concerns. It was like if I would've been with a Psychologist, I came out of her office with all my questions answered and sure that I am in very good hands. I thanks God that I started coming to this Clinic.

Susana Tudda

5 Stars Review

I love Ms. Patel and the girls in the office. I rarely have to wait long. I have been going to this office since it was JayCare in 2015. I have never had a problem with any of the doctors or PAs that I have seen. Ms. Patel actually takes time with me and listens to my concerns. I already recommend her to everyone I know.

Kayleigh Ray

5 Stars Review

Since moving to Florida three years ago I’ve seen many doctors and just didn’t have a good feeling. Once I walked into Dr Shah’s office from the front desk staff to the doctor himself was a wonderful experience. You are always given their undivided attention and Dr. Shah is Very thorough in his exams. I give 5 stars to this office

Annette Gambino

5 Stars Review

Dr Fundora is absolutely incredible, very knowledgeable and caring and her entire staff is amazing too, highly recommended. The receptionists and even the security guards are extremely helpful and friendly, they always remember me when I come in and they’ve all always gone above and beyond to make each experience as easy and stress free as possible.

Louie Blanche

5 Stars Review

We love and trust Dr Cruz. Also their staff is wonderful they’re always happy & have a smile when you go in so it makes you feel better when you’re not feeling so good. I would highly recommend them to everyone and as a matter fact when I changed my insurance this year I made sure he was on the list. Sincerely, A happy patient

Linda Hudson

5 Stars Review

Dr Latt and his staff are AMAZING. Dr Latt takes his time to listen to you and explain everything In detail! The lobby looks amazing, made my heart feel the Spirit of Christmas. My mom was diagnosed with liver failure on Christmas Day and passed 10 days later, 2 years ago and I have really struggled to feel the spirit of Christmas since then. The minute I opened the door and walked into the building pure joy flooded my soul. Thanks to the Staff at Palm Medical for the Amazing Holiday Scene May God Bless you and your families always.

Mrs. Asher

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5 Stars Review

Dr Latt and his staff are AMAZING. Dr Latt takes his time to listen to you and explain everything In detail! The lobby looks amazing, made my heart feel the Spirit of Christmas. My mom was diagnosed with liver failure on Christmas Day and passed 10 days later, 2 years ago and I have really struggled to feel the spirit of Christmas since then. The minute I opened the door and walked into the building pure joy flooded my soul. Thanks to the Staff at Palm Medical for the Amazing Holiday Scene May God Bless you and your families always.

Mrs. Asher

5 Stars Review

Highly recommend Lou Ann Albano! She is very compassionate, friendly, skillful, attentive, provides excellent care and really listens to you. You are in great hands!

Deanne S.

5 Stars Review

I just wish I could quit forgetting my blood work appointment, but other than that everything is fine. I have been getting great care from Dr. Renan and the office staff is excellent.

Jennifer D.

5 Stars Review

The staff greets me with a smile and by name. There's never a long wait, and Dr. Min is the PC that I have ever had. 15 yrs and counting!

Rose R.

5 Stars Review

I am very happy to be a Patient at Dr Aristides Martinez Office, my appointment yesterday with Andrea was far above expected, she dedicated about one hour to talk with me about all my pains and my concerns. It was like if I would've been with a Psychologist, I came out of her office with all my questions answered and sure that I am in very good hands. I thanks God that I started coming to this Clinic.

Susana Tudda

5 Stars Review

I love Ms. Patel and the girls in the office. I rarely have to wait long. I have been going to this office since it was JayCare in 2015. I have never had a problem with any of the doctors or PAs that I have seen. Ms. Patel actually takes time with me and listens to my concerns. I already recommend her to everyone I know.

Kayleigh Ray

5 Stars Review

Since moving to Florida three years ago I’ve seen many doctors and just didn’t have a good feeling. Once I walked into Dr Shah’s office from the front desk staff to the doctor himself was a wonderful experience. You are always given their undivided attention and Dr. Shah is Very thorough in his exams. I give 5 stars to this office

Annette Gambino

5 Stars Review

Dr Fundora is absolutely incredible, very knowledgeable and caring and her entire staff is amazing too, highly recommended. The receptionists and even the security guards are extremely helpful and friendly, they always remember me when I come in and they’ve all always gone above and beyond to make each experience as easy and stress free as possible.

Louie Blanche

5 Stars Review

We love and trust Dr Cruz. Also their staff is wonderful they’re always happy & have a smile when you go in so it makes you feel better when you’re not feeling so good. I would highly recommend them to everyone and as a matter fact when I changed my insurance this year I made sure he was on the list. Sincerely, A happy patient

Linda Hudson

Previous Next
Palm Medical Centers

Palm Medical Centers throughout central and South Florida offers value-based, and senior-focused medical services including Primary Care, In-House Specialists, Diagnostic Services, Case Management & Clinical Care, Social Services, Transportation, Wellness Centers, Pharmacy, Telemedicine, Patient Resources, and Caregivers support.

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